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ctcLink for Seattle Colleges starts 2/22/21

ctcLink is the implementation of a single, centralized system of online functions to give students, faculty and staff anytime, anywhere access to a modern, efficient way of doing their college business. The move to ctcLink will help you better manage your entire college experience flexibly from your mobile device, laptop, or home computer. 

With this new ID, Students and Employees will have one login to access your information across Seattle Colleges as well as at all Washington community and technical colleges. If you transfer in from or out to another community or technical college in Washington state, you will be able to use that same ID to access your information, which will follow you.

First Step - Activate Your ctcLink Accounts

If this is your first-time using a ctcLink account, you'll need to complete a "FIRST-TIME ACCOUNT ACTIVATION". You will set up your password and be able to view your ctcLink ID (EMPLID). See ctcLink account Instructions below.
BE SURE to note your ctcLink ID/EMPLID and the PASSWORD you set during activation. They will be required to log into your ctcLink account after first-time activation.

Timeline for activating your new ctcLink Accounts
(with successful testing, target first day will be 2/22/21)
START DATES:   STAFF - 2/22/21   • FACULTY - 2/24/21   • STUDENTS - 3/01/21
(Note - Those who activated accounts prior to ctcLink go-live, must reactivate 2/22/21)

You will go to the ctcLink Account Login page to activate your account 
 

Instructions - ctcLink Account Activation, Password Reset,
Recover ctcLink ID (EMPLID) & more:

STUDENTS
Starting 3/01/2021 activate your ctcLink Accounts for the ctcLink switch-over

Use your SID number (old ID#) to activate your ctcLink account for the first time.
Your EMPLID (ctcLink ID) will be displayed after activation steps are completed.
New students will use your ctcLink ID number, included in the welcome email you receive from Seattle Colleges.

Join ctcLink Information/Q&A Zoom sessions

For registration questions, account activation, enrollment and standard payment options functionality. View schedule: ctcLink Information/Q&A Sessions for Students on Zoom

Instructions:
Activate your ctcLink account
Reset your ctcLink account password/Forgot password
Update your contact information
Update preferred first name (applies to ctcLink account only)
Recover ctcLink ID (EMPLID) How to get ctcLink and other account information.

With successful testing of ctcLink systems, target first day will be 2/22/21 for staff.

STAFF (includes Student employees) - Starting 2/22/21   FACULTY - Starting 2/24/21
Activate your ctcLink Accounts for the ctcLink switch-over.

Use your SID number (old ID#) to activate your ctcLink account for the first time.
Your EMPLID (ctcLink ID) will be displayed after activation steps are completed.
New staff will use your EMPLID.

Instructions:
Activate your ctcLink Account
Reset your ctcLink Password/Forgot Password 
Request preferred name (applies to ctcLink account only)
Recover ctcLink ID (EMPLID) How to get ctcLink and other account information.
Add Update Emergency Contact Information

Access Your ctcLink Account Services

Go to ctcLink Account Login page

https://gateway.ctcLink.us 
Log into your ctcLink account (after activation) to access your ctcLink PeopleSoft service options from your Employee or Student Self Service page. (Service options will differ for each user depending on your access criteria.)

Learn more about your ctcLink services:

Students https://www.seattlecolleges.edu/ctclink/ctclink-students
Staff  https://www.seattlecolleges.edu/ctclink/about/ctclink-staff
Faculty https://www.seattlecolleges.edu/ctclink/ctclink-faculty
ctcLink Faculty Assistance (see listed campus faculty leads)
 

For Support or Questions please contact IT Services HelpDesk
 

  • DO NOT use the back button as you navigate in ctcLink PeopleSoft systems. Information from previous windows you’ve left will be lost and are not retrievable. PeopleSoft comprises Campus Solutions, Finance, and Human Capital Management pillars.
     
  • Good first steps to addressing any browser issues you are encountering are clearing your browser cache and allowing pop-up windows. Select the links below for How To Steps. For further assistance please contact IT Services HelpDesk.

          Clear Web Browser Cache
          Allow Pop-up Windows

Monday, February 22 – ctcLink goes live across Seattle Colleges

Timeline for activating your new ctcLink Accounts 
(with successful testing of ctcLink systems, target first day will be 2/22/21 for staff)
START DATES:   STAFF - 2/22   • FACULTY - 2/24   • STUDENTS - 3/01

February 22-26Deployment Week: Payroll, Accounting, College Business Offices, Enrollment & Registration, Admissions, and Financial Aid Offices are closed on all campuses. Instruction will continue as usual.

Friday, February 12 – Legacy web admissions portals will close at 4:30 p.m. Thurs. Feb. 11, until new ctcLink admissions portals open on Monday, February 22. 

February 12 to March 1 – Access to Online Student Accounts & Records Paused 
using MyCentral, MyNorth or MySouth
. You will still have access to Canvas, Office365, Starfish and remote access to computer labs. You will have access to your student records again beginning on March 1. (Also in ctcLink)

February 24 - Login to MySeattleColleges Login Tools changes to your ctcLink ID (EMPLID) and ctcLink Password replacing SID and PIN. 

Access to Get My Credentials and Reset Password is paused for students until March 1If you experience problems, please contact IT Services HelpDesk. 

Friday, February 19 – Websites that currently require SID/PIN to login are moving to MySeattleColleges authentication. This includes our student portals (MyNorth, MyCentral, MySouth), the library EZProxy service, and inquiry-only historical access to TLR. MySeattleColleges login has already been added as an option to our employee portal, inside.seattlecolleges.edu, to smooth the transition. Legacy SMS/FMS/PPMS Access: Staff regain view-only access to the legacy systems.

February 22 to March 1 – Various Student Services Will Not Be Available
Offices closed include Cashiering, Admissions, Business Offices, Enrollment & Registration, Financial Aid and Payroll at each of our colleges. These offices will reopen on Monday, March 1.

Tuesday, February 23 – all employees start using ctcLink to enter their time and leave for the February 16 - February 28 pay period.

See More Key Dates
https://www.seattlecolleges.edu/ctclink/key-dates-events-and-timeline

MySeattleColleges Login Account continues as your logon for existing services:
​​​​​MS Office 0365 applications, Outlook E-mail, Wifi on campus, Campus computers/remote access, MyDesk (staff), 25Live, IT Services HelpDesk, Starfish, etc.

IMPORTANT CHANGE TO NOTE:

Login Credentials to access "MySeattleColleges Login Tools" changes to 
ctcLink ID (EMPLID) and ctcLink password, eventually replacing SID/PIN
a
fter ctcLInk systems integration is complete. Effective date tba. MySeattleColleges Login Tools page provides options to set up your account, retrieve credentials (username and email name/address), to set or reset the password, & NEW! recover your ctcLink ID (EMPLID) & get other account information.

Currently, access to the Tools, Get My Credentials and Reset Password will be accessible with your ctcLink ID (EMPLID) & ctcLink password OR your SID/PIN (old).

View Instructions for MySeattleColleges Account Login Setup

If you experience problems, please contact IT Services HelpDesk. 

SERVICES TO REMAIN IN EFFECT
NOT MOVING to ctcLink systems:

  • CANVAS - Students will be able to log into Canvas with their ctcLink user ID and password as well as their existing credentials. Note: you should continue to use your SID and PIN number when logging into Canvas until Spring Quarter. Starting Spring Quarter, you will use your ctcLink ID and password to access Canvas coursework. New students after ctcLink go live will just use their ctcLink credentials to access Canvas.
  • STARFISH (with ctcLink data integration improvements)
  • MYSEATTLECOLLEGES LOGIN services: O365, Email, Wifi, Computer access, etc.(see more details in above section)
  • 25LIVE (with ctcLink integration improvements)
  • LIBRARY SERVICES (with ctcLink integration for improved access to library materials)

The following services remain but will use MySeatteColleges login for access starting 2/22:

  • INSIDE SEATTLE COLLEGES (Staff Site) 
  • MyNorth/MyCentral/MySouth (portals remain available along with ctcLink Self Services. See below)*
    Access to: Submit course evaluations, Create Education Plans, Make parking payments will be available again starting March 1 in the student portals. Other services moving to ctcLink Self Service.
  • Library EZProxy service 
  • Inquiry-only historical access to TLR

.


SERVICES MOVING TO PEOPLESOFT SYSTEMS
and available from your ctcLink account: 

  • *MyNorth, MySouth, MyCentral (student portals) - Class schedule, registration, student records and personal information and business functions are moving to ctcLink, but the student portals will also be available starting March 1 for some services. (see above*). IMPORTANT CHANGE starting March 1 - Use MySeattleColleges login for access to student portals (replaces SID/PIN)
  • TLR (time and leave reporting)
  • Earnings History
  • Instructor Briefcase
  • e-Forms


View more Seattle Colleges service changes with ctcLink deployment at:
> ctcLink and Other Existing Information Systems 



ctcLink Account Login Page https://gateway.ctcLink.us 

 

How to find my ctcLink ID (EMPLID):
- Complete First-time ctcLink account activation with SID (old) (1 time only)  
- Contact ITS HelpDesk to Request 
- Contact Registration to Request
- Go to MySeattleColleges Login Tools page: Get My Credentials (You'll need your SID/PIN) Here are the instructions - Recover ctcLink ID (EMPLID) for How to get ctcLink and other account information.

How to Activate ctcLink Account 
Student > Student Resources 
Staff > Activate ctcLink Account_Staff_ITS.pdf

How to reset my ctcLink password 
Student  > Student Resources
Staff > Reset ctcLink Password_Staff_ITS.pdf

Go to the ctcLink Log-in Screen 
https://gateway.ctcLink.us 

Can’t remember my ctcLink account security questions
- Request to delete security questions through IT Services HelpDesk. You'll be asked to provide your contact information & identification verification. After deletion of security questions, you will need to complete First Time User steps to reset your security questions.

Receiving msg. "Your ctcLink ID is already active"
If you've already activated your ctcLink account at another Washington state college, the account credentials are the same. Try logging in with your ctcLink ID (EMPLID) and password. See above FAQ for -Resetting Password -Can't remember security questions -How to find out ctcLink ID (EMPLID).

Multiple Sign-in Attempts 
All user accounts will be locked out for 30 minutes after 5 attempts to log in with an incorrect password in a 10 minute period.  If you have attempted 3 times in a 10-minute period and still cannot get in, you should reset your password. If you have already tried 5 or more attempts to login in wait 30 minutes before resetting your password. 

When are the ctcLink account Activation Start Dates
With successful testing for ctcLink deployment start for: Staff 2/22, Faculty 2/24, Students 3/1 

How is the MySeattleColleges Login account affected 
The only change is in how users will login to the "Tools" page (for Get My Credentials and Set/Reset Password). Login credentials will switch to EMPLID (ctcLink ID) and ctcLink Password replacing SID/PIN after ctcLink integration is completed. Effective date - tba. 
Access to Get My Credentials and Reset Password is paused for students until March 1. 
If you experience problems, please contact IT Services HelpDesk.
-Continue to use your MySeattleColleges credentials (Username & Password) to access the same existing services.

Can’t log into ctcLink account with my MySeattleColleges password
Your ctcLink account first needs to be activated, using either your SID (old ID prior to ctcLink) or your ctcLink ID (EMPLID) given to newer students and staff. The activation steps will result in display of your ctcLink ID (EMPLID). After activation you will log into ctcLink with your ctcLink ID and ctcLink password. (See instructions at the top of this site page for ctcLink account activation instructions.)

Can't access MyNorth/MySouth/MyCentral
February 12 to March 1 – Access to Online Student Accounts & Records Paused 
using MyCentral, MyNorth or MySouth. You will have access to MyNorth/MySouth/MyCentral again beginning on March 1, but will login with your MySeatteColleges credentials (instead of SID/PIN). Access to: Submit course evaluations, Create Education Plans, Make parking payments will be available again starting March 1 in the student portals. Other services moving to ctcLink Self Service.

I can’t log into Starfish, should I be using ctcLink
For Starfish you will still use your MySeattleColleges credentials to login.Your password may have surpassed the 120 day expiry date. Please see the MySeattleColleges Login section of this site for reset password info. Or the FAQ in the StarFish section of this IT Services site under "Why can't I log in?"(see menus)

Do New staff & students get an SID and EMPLID
No. New staff & students will use EMPLID only for ctcLink account set up and MySeattleColleges account set up. 

Do incoming students & staff need to activate a ctcLink account at each campus they attend or work at
No. Use your one ctcLink account at all Washington community and technical colleges. Activation is only needed once, the first time.

Having website issues
Try these browser set-ups: >Popups_allow_block_ITS.pdf  and >Clear browser cache_ITS.pdf 

My personalization changes are not taking effect in all pillars 
Personalization changes are per pillar and do not generalize to another pillar.

First Time ctcLink account activation name not recognized 
Make sure to use your “official name” as referenced in admissions (students) or at hiring (staff).

How to update my contact information for ctcLink account
Student Resources

How to change to my first name preference for ctcLink account
Student Resources

Is a Mobile App Available 
Yes, there is an app you can use on your mobile devices. Search the app store (iPhone) or play store (Android) on your mobile device for “ctcLink” to download and install this free app. Note: Students must activate your ctcLink account (starting March 1) before using the mobile app or its web-based version.

Have questions or need help
> Contact IT Services HelpDesk
> Faculty may also contact their campus leads listed at ctcLink For Faculty

See More ctcLink FAQ and Information at SeattleColleges.edu:
>Students FAQ
>General FAQ
>ctcLink Landing Page, Seattle Colleges

Much more ctcLink information for Students, Staff and Faculty available at SeattleColleges.edu

We wish you all a smooth transition to the new ctcLink system and PeopleSoft services. We're here to help, as we too discover the new ctcLink processes along with our colleagues and students. Please contact IT Services HelpDesk for your IT and ctcLink questions. We're happy to provide support or to assist you in finding where to get the help you may need.