Receiving MFA Settings Reset Help - Requirement

ctcLink, Microsoft 365 and MySeattleColleges MFA Settings Reset Requirements

For any assistance with ctcLink, Microsoft 365 and MySeattleColleges MFA Settings Resets:

Confirming legal identity visually (via Zoom/Teams or in person) is MANDATORY for *any and all* requests to reset ctcLink & Microsoft 365 MFA settings.

Any requests to reset MFA will require the presentation of a legal ID to IT staff, for users' own protection.