IT Help Desk
IT Services provides Seattle Colleges IT infrastructure and support services to students, faculty, and staff with college network systems, applications and computing equipment.
The IT Services team is here to help! Here’s how to reach us:
Enrolled students and employees may opt to use the link below to submit ticket requests.
Unenrolled students please use our Chat, Email or Phone options.
Click the button below to submit a request in the IT Help Desk Ticketing System.
Submit a Help Desk Ticket Request
Here are some helpful instructions for you on the new IT Help Desk ticketing system:
Please contact us if you have questions or need any assistance with the new system.
- Visit our Help Desk Chat Room. If a video interaction is preferred, we will share our Zoom link in-chat. Chat hours: Mon–Thurs, 9 a.m.–7 p.m.; Fri, 9 a.m.–2 p.m. (Hours subject to change.)
- Email us: ITHelp@seattlecolleges.edu
Please note that we will communicate with you through our Web Help Desk. Check your Junk/Spam folders for messages from us!
Technology Equipment Requests
- Students at North and Central may request in-person from your campus library.
- Students at South must submit a HelpDesk Ticket Request.
- Staff may request by submitting a HelpDesk Ticket Request.
Call or visit campus
- For IT Help Desk locations & phone numbers select the campus below.
- See Computer Labs & Wifi for open lab locations & in-person hours.
North Seattle College IT Help Desk
- Phone: 206.934.3630
- In-person: Rm. IB 3303, Instruction Building, North Seattle Campus
Seattle Central College IT Help Desk
- Phone: 206.934.6333
- In-person: Rm. BE 3148, Computer Center, Broadway Edison Building, Seattle Central Campus
South Seattle College IT Help Desk
- Phone: 206.934.5844
- In-person: Robert Smith building, RSB016
Hours: Monday - Thursday 9 AM - 4 PM, Friday 9 AM - 1 PM
Support for ctcLink and MySeattleColleges login issues.